Written Answers — Department for Culture, Media and Sport: Telephone Services: Speech and Language Disorders (30 Nov 2016)

Peter Aldous: To ask the Secretary of State for Culture, Media and Sport, with reference to the finding of the website stammeringlaw.org.uk on voice recognition systems and duties on companies to make reasonable adjustments, published on 25 September 2012, what statutory requirements there are for companies that use computer answering systems to ensure that those with stammering and other communication...